FEES Each therapist has different fees. The fee varies depending on the service required, and who you see (Counsellor, Psychologist, Provisional Psychologist, Social Worker). You will need to contact your therpaist directly, to confirm rates.
Privately funded services for individuals are charged at a reduced rate, ranging from $100 - $170. Medicare rebates can be accessed when seeing a psychologist or mental health social worker. Medicare rebates cannot be accessed when seeing a Counsellor or provisional psychologist.
All services accessed via insurance agencies or funded by third parties (e.g., NDIS, MAIB etc) are set at the rate recommended by psychology, counselling and social work societies.
I THOUGHT MEDICARE PAID? Medicare does not cover the full fee for a psychology or social work service. Medicare provides a partial refund (called a rebate) which reduces the out of pocket fee (called a GAP). To access Medicare rebates both a Mental Health Treatment Plan and referral must be completed by your Doctor, PRIOR to your first consultation, and after every 6th consultation. Medicare rebates are ONLY available if you have a current referral and Medicare Mental Health Treatment Plan prior to attending.
PSYCHOLOGY & SOCIAL WORK REFERRAL PROCESS You may opt to visit a psychologist or MH social worker directly without a referral. However you will not be able to access Medicare rebates. If you are seeking support and do not have insurance, the first step is to visit your GP. Your GP will discuss your situation and determine your eligibility for a Medicare Mental Health Treatment Plan and referral.
Your Doctor will determine whether you are eligible for a MHTP. Eligible people can access rebates for up to 10 individual consultations in a calendar year (1 January to 31 December).
After the first 6 consultations your therapsit will provide a report for your doctor and your doctor will assess your progress to determine whether further sessions are approved.
When you have utilised 10 rebates in a calendar year you will not be eligible for any further Medicare rebates. Additional consultations incur full fees.
Medicare is only available for therapeutic services for the individual referred.
WILL I BE ELIGIBLE FOR MEDICARE REBATES? A MHTP enables rebates for people who have the following conditions: anxiety disorder, adjustment disorder, depression, sexual disorders, conduct disorders, bereavement disorders, post traumatic stress disorder, eating disorders, panic disorder, alcohol use disorder, drug use disorder, sleep problems, attention deficit disorder, obsessive compulsive disorder, psychotic disorders, schizophrenia, bipolar disorders, phobic disorders, and co-occurring anxiety and depression.
People experiencing other conditions or seeking other services (e.g., assessments, couples counselling) can also see a therapist, however they will not qualify for a Medicare Mental Health Treatment Plan and will not be eligible for Medicare rebates.
MEDICARE REBATES ARE UNAVAILABLE FOR THE FOLLOWING SERVICES Unfortunately Medicare does not sibsidise the following services, and fees associated with the following services are billed directly to the patient.
Stakeholder Consultations (e.g. teachers, lawyers, case workers)
Consultations provided by a Counsellor or Provisional Psychologist
Letters and emails
INSURANCE & THIRD PARTY FEES Rates applicable: Refer to the relevent Australian Association for Psychologists, Counsellors or Social Workers
NDIS RATES: Applicable rates are recommended by the NDIS Commission.
PRIVATE HEALTH: Please contact your private health care fund directly to determine eligibility for rebates.
INSURANCE & MAIB: Eligible patients may have access to cover.
EMPLOYEE ASSISTANCE PROGRAMS (EAP): Covers full fees for up to 4 consultations.
Eligible Victims of Crime may have cover for psychology, counselling and social work services.
Eligible veterans will have cover by the Department of Veteran Affairs.
The full fee applies at each consultation and a Medicare rebate is refunded after payment is recieved. Only clients who have a current MHTP plus a referral can access a rebate. If these are not completed, the client is responsible for the full fee and will not be able to access rebates.
When you have both a Mental Health Treatment Plan and referral, Medicare will provide rebates when seeing a nationally registered psychologist, or a nationlally accedited mental health social worker, but not when seeing a professional counsellor or provisional psychologist.As such the out of pocket rate to see a counsellor or provisional psychologist is higher.
You must contact your therapist to confirm their fee and the out of pocket incurred as each therapist is an independent practitioner with different fee structures.
PAYMENT POLICY Payment is due on the day of service. All accounts must be paid prior to making future appointments. Each therapist offers different payment methods. Please confirm procedures with your therapist prior to attending.
CANCELLATION POLICY A late cancellation fee will be issued, when we receive less than 48 hours notice of cancellation. Cancellation fees are not covered by Medicare , and must be paid prior to booking future appointments. The demand for appointments is high. As such we maintain a wait list for when cancellations occur. To enable us to offer your space to someone who is waiting for an appointment, please share the care, and provide 48 hours notice of cancellation.